Our History

What started with one truck and one storefront 100 years ago has helped thousands of people in our community get training, jobs, and a second chance.

Goodwill was founded in 1902 in Boston, MA, by Rev. Edgar J. Helms. The idea was simple, fight poverty not with charity but with trade skills and provide a chance for the poor and unemployed to do productive work.


Inspired by compassion for the poor, sick, and disabled and determined to improve their quality of life, Helms put a burlap bag over his shoulder and and asked for unwanted clothing, shoes, and household goods. He employed people in need to restore those collected items and taught them trades and skills as they worked. The income from the resale of those goods paid wages to these people.


With Helms as the driving force, Goodwill Industries spread throughout the United States. On July 5, 1923, Chattanooga Goodwill opened as the first Goodwill in the state of Tennessee and the 25th in the world.

Our Mission, Vision, and Values

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A poster that says vision a community where every person regardless of ability situation or background can achieve their greatest potential
The core values of a company are people , integrity , commitment , and continuous improvement.

Our Strategic Plan

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A blue sign that says our strategic plan strengthen our team goodwill culture
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Careers at Goodwill

We believe everyone should have the opportunity to live independently, earn wages, and achieve their dreams.


We are committed to helping you achieve your personal and professional goals, whether it’s earning a credential or degree, planning for your next career, polishing your job search and interview skills, getting your finances in order, or overcoming a challenge specific to your experience or background.


We are here for you!

Careers at Goodwill

Our Service Area

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