In-store FAQs

  • How often does your store inventory change?

    New merchandise is put on our sales floor every day. We receive thousands of donations every week, and we process them as quickly as possible in order to make them available for sale.

  • Who benefits when I shop at Goodwill?

    Our timeless social enterprise is a win/win/win for all. You get great prices, and your purchase helps people in our community to find employment. More than 85 cents of every dollar goes back to support programs in the communities we serve.

  • Does Goodwill sell gift cards?

    Yes, gift cards can be purchased in any denomination directly from any of our 17 store locations.

  • Outlet Location Rules

    • Cash and credit cards are accepted.
    • Children under 16 are not allowed in the outlet store.
    • No food or drink is allowed on the sales floor.
    • No large backpacks, book bags, or purses.
    • No running or pushing.
    • All items must be removed from the store at the time of purchase.
    • Electrical items are sold as is, and we do not have a testing area.
    • No customers are allowed in the area being restocked.
    • No loitering or soliciting allowed on goodwill property.
    • All sales are final; everything is sold as is. no returns. no refunds.
    • The Outlet is NOT a donation center. 

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