Learn more about Goodwill Industries of the Greater Chattanooga Area

We serve 23 counties in Southeast Tennessee and Northwest Georgia.

Goodwill is much more than

just retail stores.

Since 1923, Goodwill Industries of the Greater Chattanooga Area has helped people with disabilities and other disadvantages get the training and support they need to find competitive employment in the community.

We’ve been in the business of empowering people through work and employment for nearly a century! We provide a hand up, not a handout, to people who face a variety of barriers. Challenges might be mental, physical and emotional disabilities or other disadvantages such as a lack of education or a long absence from the working world. We offer them job training and other resources they need to find and keep a job.

People who come to Goodwill want to be self-sufficient members of the community. They know the sense of independence and self-worth that comes with earning a paycheck. Funding for these programs and services comes from the sale of donated items in Goodwill retail stores; from personal, corporate and state financial contributions; and from contract labor services that Goodwill provides to businesses and government. Goodwill is a 501(c)(3) nonprofit organization, which means that all material and financial donations are fully tax-deductible as allowed by law.

We are a member agency of Goodwill Industries International and United Way of Greater Chattanooga, and we are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Chattanooga Goodwill Industries serves 23 counties in Southeast Tennessee and Northwest Georgia.

With others’ generosity, we help change lives through the power of work.

Our vision is to transform lives and communities through the power of work.
  • People: We value and respect the inherent dignity and worth of people.
  • Integrity: We value truth, set high standards, and keep our promises.
  • Continuous Improvement: We are committed to the pursuit of excellence.
  • Teamwork: We are better together; we set forward-thinking goals and collaborate to achieve them.
  • Communication: We respect open and honest communication.
  • Stability: We value a culture of innovation, learning, and development through social enterprise.
  • Stewardship: We honor the resources entrusted to us with responsibility and care.
Providing services to over 10,000 individuals in 23 Counties across Southeast TN and Northwest GA, annually.
  • Goodwill Attended Donation Centers and Retail Stores – provide the reuse and recycling of low-cost clothing, household goods and furniture. By donating and shopping, individuals help provide funding for jobs, workforce training programs, medical equipment services and other resources for people with disabilities and other disadvantages.
  • Vocational Evaluations and Workforce Development – Goodwill Industries is one of the world’s largest and most successful providers of employment and training services for people with disabilities and other disadvantages. Our comprehensive vocational evaluation assesses each client’s aptitudes, interests and abilities and then we work with each individual to build a vocational plan that will ultimately lead to employment. While in training with a job coach, individuals work in structured, temporary positions to improve job skills, work behaviors and soft skills. This training environment ensures that participants can address challenges and continue to build strengths before entering the workforce with the assistance of our placement services.
  • Senior Community Service Employment Program (SCSEP) – provides lower-income, older workers the chance to join or re-enter the workforce. Skills and abilities are assessed and individuals are then placed in a short-term position with a nonprofit organization or public agency. Participants acquire valuable experience and skills while having the opportunity to work in a professional environment. Following the short-term phase of employment, Goodwill helps the participant find a permanent job.
  • Chattanooga Furniture Bank – provides furniture and household necessities to people transitioning out of homelessness, establishing a first-time residence, or relocating as the result of an emergency situation, abusive surrounding or natural catastrophe. 
  • Electronics Recycling – in partnership with Dell Reconnect, old computer equipment and accessories are refurbished or recycled responsibly, annually keeping over 6 tons of metal and chemical components out of our local landfill and water supplies.