Privacy Policy Statement

Last Revised: July 7, 2015

Chattanooga Goodwill Industries, Inc. (Chattanooga Goodwill) places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate our firm commitment to the privacy of our members and website users.

This is the web site of Chattanooga Goodwill. The policies below are applicable to the web site located at (however accessed and/or used), whether via personal computers, mobile devices or otherwise, and other interactive features, applications or downloads that are operated by us that are available through this web site and post this Privacy Policy. Please be advised that the practices described in this Privacy Policy apply only to information gathered online at our web site. They do not apply to information that you may submit to us offline or to web sites maintained by other companies or organizations to which we may link.

By visiting our web site, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the web site.

If you have any questions with respect to our privacy policies, we can be reached via e-mail at or you can reach us by telephone at (423) 629-2501.  Our postal address is: 3500 Dodds Avenue, Chattanooga, TN 37407

What Information Do We Collect

Chattanooga Goodwill collects personally identifiable information voluntarily submitted by you to the web site, whether via e-mail, through survey responses, volunteer applications, or through a posting on a bulletin board or chat room, which enables us to respond to requests for newsletters, distribute e-newsletters, process volunteer applications and inquiries, accept donations and respond to requests for more information or assistance. Chattanooga Goodwill adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our web site.
In addition to information that you voluntarily provide us, for each visitor to our Web page, our Web server automatically recognizes the visitor’s IP address and logs the date, time, url address and user’s agent, but not the e-mail address (where possible). We also log the IP addresses of each visitor to our web site. We also aggregate information on what pages visitors access or visit and how a visitor may interact with our web site.

How We Use Your Information

Except as disclosed below, we do not sell, barter, give away, rent or permit anyone outside of Chattanooga Goodwill to use your personally identifiable information.

We occasionally use third-party agents, affiliates and partners to perform functions such as marketing, analytics and accepting donations on behalf of Chattanooga Goodwill. These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of any personal information collected from the web site. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the web site.

We may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the web site; (b) protect and defend our rights or property, the web site or our users, including verification of compliance with these web site policies and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents or the users of the website or the public.

Chattanooga Goodwill also collects non-personally identifying data as it relates to industry standard web site statistical analytics information to help us tailor the web site to visitor interests and concerns. We use “cookies” to help us understand which parts of our web site are the most popular, where our visitors are going and how much time they spend there. The information that is gathered through cookies is used solely to assist in improving web site design and function. This web site is functional without the retention of cookies. You may elect to block cookies from this site through your browser settings.

This web site may contain links to sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other web sites.

Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose, and do not post any personal information that you expect to keep private.

If you do not want to receive information from us in the future, please let us know by sending us an e-mail at the above address, calling us at the above telephone number or writing to us at the above address.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy or otherwise change the terms and conditions of our privacy policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these. If you are concerned about how your information is used, you should check back at our Web site periodically.

Consumers can opt out of receiving newsletters or correct any erroneous information by sending us e-mail at the above address or writing to us at the above address.

Chattanooga Goodwill strives to protect the transmission of any information submitted by visitors. But no transmission of data is completely secure, and submissions are at the visitor’s risk.

The web site is published in the United States and is subject to laws of the United States. If you are located in a country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States. Chattanooga Goodwill shall not be liable under any circumstances for damages resulting from use of information collected from visitors to the web site.

Questions and comments should be directed to the above addresses and phone number.