Our Impact

Since 1923 Chattanooga Goodwill Industries has been empowering individuals, enriching the community and caring for the Earth.

Our mission is to change lives through the power of work, and in 2020, in spite of lost revenue because of mandated store closures due to the pandemic and the tornado that destroyed our East Brainerd store, we continued to serve the community through case management, employment and training, clothing assistance, resources for those who are homeless, and other efforts through community partnerships.  More than 700 people participated in our job training programs in 2020.

Goodwill is an environmental pioneer and social innovator in the “reduce, reuse, repurpose” practice.  Goodwill reduces textiles’ contribution to global pollution by promoting clothing reuse and recycling garments that aren’t purchased.  To put this into perspective, textiles are the second largest consumer of the world’s water supply and micro-plastic polluter of oceans.  According to recent studies, since the year 2000 there has been a 60% increase in the number of garments consumers purchase each year, and people keep them half as long.  Collectively, Goodwill Industries across the country redirect 4.6 billion pounds from landfills each year.